Plans & Billing
Plans, pricing, patient profiles and what changes when your plan does
Plans and What Each One Includes
A short orientation to the three plans and who each is for.
Last reviewed 2026-10-19
Your Free Trial of Family
New accounts start with a free trial of our Family plan, with no card required. What it includes and what happens when it ends.
Last reviewed 2026-10-19
Choosing Which Profile Stays Active
What the "Choose the profile that stays active" screen is asking, and what happens to the profiles you do not choose.
Last reviewed 2026-10-19
I Chose the Wrong Profile
Nothing is lost if you kept the wrong profile active. Three ways to put it right, depending on where you are.
Last reviewed 2026-10-19
When a Plan Covers Fewer Profiles
What a read-only patient profile is, what you can still do with it, and how to bring it back.
Last reviewed 2026-10-19
I Have More Than One Patient
If you look after several people and Family is more than you can spend, here are the three real options and what each one includes.
Last reviewed 2026-10-19
Why We Introduced Paid Plans
We said Inciteful Med was free while we scaled, and that we would tell you before that changed. This is us telling you.
Last reviewed 2026-10-19
Changing or Cancelling Your Plan
How to move up, move down or cancel, when each takes effect, and what happens to your records either way.
Last reviewed 2026-10-19
How Record Limits Are Counted
The free plan holds 3 records at a time, not 3 a month. Deleting one frees the space immediately.
Last reviewed 2026-10-19
When Record Monitoring Stops
What happens to a connected health system when your plan no longer includes monitoring, and what happens when it comes back.
Last reviewed 2026-10-19